The right villa management services are essential to reaping the benefits of the investment you have made in your Bali villa. At VHM we understand the necessary facets of successful villa management and how to maximise the performance of your investment.
We know your customer
“Australians remain the largest group of tourists visiting Bali (27.25% of travellers to Bali were australian – between January and July 2011)”
Bali Central Statistics Agency (BPS).
We are an Australian owned and managed company. We know what Australians want. We deliver.
We know how to manage villas…
Successful accommodation management requires:
- Strong attention to quality staff and training
- Well defined operating procedures – that ensures clarity of role descriptions and staff accountability
- Staff to care about the success of your property – we set the service standards that our staff must deliver
- Visual presentation – dedicated calendar of maintenance activities to ensure that your property is presenting at its best, for every customer, all year round.
Our background in hotel management including boutique properties ensure that we have the knowledge to deliver any degree of customisation to our processes to address unique needs of your property.
“Sophie managed and marketed Coogee Sands Hotel and Apartments. Prior to Sophie starting with us our average occupancy was 30%. Sophie turned this around within 6 months and our average occupancy was 90% with a higher rate than we have ever averaged before.”
Owner, Coogee Sands Hotel
“Sophie Simply delivered BEYOND all our expectations.”
Group Marketing Manager, 8 Hotels Collection